Privacy Notice

Privacy Statement

Version: V1

Date: 14.05.18

We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.  We will never sell, share or use your personal information other than as described here.

About This Privacy Policy

This policy sets out how we will use and share the information that you give us.  This policy describes your relationship with Busy Bee Builders Merchants LTD.

Who We Are And How To Contact Us

Busy Bee Builders Merchants Limited is a trading name of Busy Bee Builders Merchants LTD that is registered in England and is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data controller is: Reesa Halai.  You can get in touch with us in any of the following ways:

Email: info@busybee.uk.com

Phone: 02082037082

Website: www.busybee.uk.com

Post:  1A Brent Park Road Hendon London NW9 7AJ

How to change your preferences

You can email Busy Bee Builders Merchants Limited at info@busybee.uk.com or contact us to change your preferences at anytime.

How we operate

We operate in line with EU GDPR (May 2018) data protection guidelines.  We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at anytime.  We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office.

Who this privacy policy applies to

Busy Bee Builders Merchants LTD is a Builders Merchants.  This policy relates to users of Busy Bee Builders Merchants LTD.  Processing of your data is required in order to offer you these services.  This policy applies to individuals who have registered with Busy Bee Builders Merchants LTD as either a customer, user, administrator, or in any other capacity.

What this policy applies to

This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes (as a customer):

·         Information you provide during the registration process

·         Information you provide when you create campaigns

·         Information you provide in the form of number data, messages or meta-data

·         Information we collect about how you use the website

·         Information relating to purchases and other transactions

·         Information given and stored as part of our ongoing relationship

Scope of Consent

By submitting your personal data on this site, you are affirming your explicit consent for such information to be used in accordance with this privacy policy.  You will be able to withdraw that consent at any time by the methods described.

Opting out at a later date

Once you have given your consent, you can amend or withdraw your consent at anytime.  You can also choose to object to processing at anytime.  We respect all user rights as defined in GDPR.  If you have any comments or wish to complain please visit Busy Bee Builders Merchants LTD or contact us anytime.

How we store and process your data

Your account data will be collected stored and processed in the UK only. The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted.

In order to provide updates and offers that may be of interest to you we use recognised third parties to take payment, manage our company accounts and provide banking services.  We will store transactions, payment and order data for up to 7 years or for as long as required by UK financial and company regulations.  These third parties may operate outside the EU.

Our obligations

We are a data controller.  In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the Data Protection Act 1998 and the GDPR (2018) in the way we use and share your personal data.  Among other things, this means that we will only use your personal data:

·         Fairly and lawfully

·         As set out in the legislation and this policy

·         To the extent necessary for these purposes

We will process your personal data ourselves as the data processor.  We will take reasonable precautions to safeguard the personal information that you supply.

Busy Bee Builders Merchants LTD may from time to time use your information for marketing, account management or relationship management purposes.  The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.

Third Parties & International Data Transfers

We may have to share your personal data with the parties set out below.

·         Service providers who provide IT and system administration services.

·         Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

·         HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as to the United Kingdom where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.

For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data (like New Zealand), or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the Contact us section below.      

Security

We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.  If you have any queries or concerns about your data usage please contact us.

Legitimate Interests

Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).

Contacting us, exercising your information rights and Complaints

If you any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact: The Data Protection Officer at Busy Bee Builders Merchants LTD.  We will process SARs within 20 days, SAR responses are usually free but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.